Return and Refund Policy
At Our E-Commerce Store, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and refund policy to ensure a positive shopping experience.
The following are the terms of our return and refund policy:
We have return and refund policy for 14 days
To start return contact us by email at firstname.lastname@example.org
There is a restocking fee for returns authorized after 14 days and/or orders returned without authorization.
- Eligible Items: To be eligible for a return or refund, items must be in their original condition and packaging, with all labels/tags attached.
- Time Limit: Returns and refund requests must be made within 14 days of receiving the item.
- Return Shipping: The customer is responsible for the cost of return shipping, unless the item received was damaged, defective, or incorrect.
- Refunds: we will notify if your return is approved as per our return and refund policy . Refunds will be issued to the original payment method within 5 to 10 business days of processing the refund.
- Damaged, Defective, or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us within 14 days of receiving the item and we will provide a prepaid return label and process a full refund or replacement.
- Exceptions: The following items are not eligible for return or refund: Cassettes, CD discs, clearance items, personalized items, and final sale items.
- Changes to Policy: We reserve the right to modify this return and refund policy at any time without prior notice.
If you have any questions or concerns about our return and refund policy, please contact us.
Customer Support : Mon - Thurs 9:00am - 4:00pm | Fri. 9:00am - 1:00pm CST
Address: 7600 Appling Center Dr , #102, Memphis,Tennessee 38133, United States